Que: Point out the wrong statement.

a. Data is factual information for analysis
b. BI is a category of database software that provides an interface to help users quickly and interactively scrutinize the results in a variety of dimensions of the data
c. Customer relationship management (CRM) entails all aspects of interaction that a company has with its customer
d. None of the mentioned
Answer: BI is a category of database software that provides an interface to help users quickly and interactively scrutinize the results in a variety of dimensions of the data

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